Many customers experiencing problems with Ulster Bank as 'funds disappear'

Many customers have reported issues with the bank this morning.

Ulster Bank is investigating after many customers reported that money had disappeared from their accounts.

Dozens of customers took to social media to report that salaries have vanished from their accounts, while others report that direct debits have not been paid - writes dublinlive.ie

Other customers claimed that account balances were appearing incorrectly.

Frustrated Irish customer took to social media hitting out the debit cards were being declined, asking when the issue would be resolved.

One customer said: "I have just had my card declined, I am getting no answer on the phone, every penny gone from both accounts.

"Ulster bank did not reach out to customers, I have direct debits due today and no money at all...as soon as this is sorted I am changing banks."

While another hit out: "Wake up to find my money is wiped from my account!! When will this be resolved!??"

Replying to customers on social media Ulster Bank advised that they were aware of the issue and advised customers who needed access to funds to visit a branch or contact the bank for help, adding:

“We are investigating this issue as a matter of urgency and apologise for any inconvenience caused. If you would like to contact us please call 1850 424 365, get in touch via webchat or alternatively visit your local branch.”

Read more news of Dublin on our site.

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